Mentor Training

Intended for:

These Mentor Training course materials have been designed to provide advice, support and guidance to anyone that may be taking on the role of mentor. Therefore, the mentor training course is aimed at anyone who has been asked to take up the role of mentor or may be asked as part of their working role.

Learning Objectives

At the end of this course, learners will be able to:

  1. Explain the mentor/mentee relationship and the roles and responsibilities
  2. Develop a clear set of guidelines and principles for a successful mentor relationship
  3. Understand and use specific tools to help you provide effective support for the mentee
  4. Confidently deliver exceptional mentor support

This Mentor Training course will help learners to develop their skills as a mentor, increase their awareness of the role and responsibilities as a mentor and highlight how the role of mentor might personally benefit their own development.

Mentoring is a learning support mechanism where an experienced person provides guidance, knowledge and advice to someone who is in development or has less experience in a given topic or function.

The role of mentor is a very important one and whether the relationship is formal or informal, the fact is that a good mentor can be instrumental in the development of not only a mentee’s skills and knowledge, but also their behavior, attitude and social outlook.

  • Announcements: Student's Dashboard
  • Email Support: Throughout the duration of the course, should you have any question or concern, feel free to message us.
  • Feedback/Response Time: 1-3 days

At the end of the entire course, an examination in a multiple-choice format will be given that will cover the entire programme with a total marking of 60 points.

A 70% passing rate of the assessment exam is needed to get the course certification.

  • Internet Access
  • Student Dashboard Login: Personal Username and Password

Roles and Responsibilities

Exploring the part played by both mentor and mentee in the relationship and how this works throughout the stages of a mentoring relationship.

Code of Practice and Confidentiality

Appreciating the need for discretion as a mentor and the Do’s and Dont's

Mentoring Agreement

Identifying the need for an agreement prior to beginning the mentor relationship and developing a sample agreement

Encouraging Reflection

Looking at how reflection plays a large part in a mentoring relationship and developing methods of encouraging reflection in a mentee. Includes the Gibbs model of reflection as a reference

Facilitative Vs. Directive Mentoring

Knowing when to challenge and when to instruct to get the best results

Using Questions

Exploring the different types of questions that you can use as a mentor to get different effects

Giving Feedback

Using a feedback model to define the different levels of feedback and how to implement them

Online Course
Online Test
Certificate of Completion from CPD, United Kingdom
Shipping cost of the certificate

Retake Test: US$60
Fee to Retake Your Test is US$60
If you pass your test, you will receive your Certificate from CPD with no additional cost.


  • Part 1: Mentor Training
  • Part 2: Mentor Training

Certified and Accredited by ICM (Institute of Commercial Management, United Kingdom) and CPD (Continuing Professional Development, United Kingdom).

ICM and CPD certifications mean your skills meet international requirements for company compliance programmes regarding continuing professional development.