Interpersonal Skills

Intended for:

Anyone that wishes to develop their interpersonal skills using NLP techniques for both the work environment and in their personal life.

Learning Objectives

At the end of this interpersonal skills course, learners will be able to:

  1. Think positively
  2. Communicate effectively
  3. Motivate themselves and others
  4. Create actions to make a difference

This course will help develop your NLP skills and will help you understand the core principles of NLP and how to apply them.

Neuro-Linguistic Programming (NLP) is described as the study of human excellence and demonstrates how to communicate effectively and influence others. It was developed in the 1970s by a group of psychologists who were studying successful people in order to analyze successful behavior.

Since then NLP has been developed further and examines thought processes, language patterns and human behavior. NLP helps us to understand the connection between human behavior, emotions, mind, body and actions.

Basically, it helps us to improve the effectiveness and impact of our communication. This NLP training course will provide you with an understanding of the core NLP techniques and how to use them to improve your communication and actions.

  • Announcements: Student's Dashboard
  • Email Support: Throughout the duration of the course, should you have any question or concern, feel free to message us.
  • Feedback/Response Time: 1-3 days

At the end of the entire course, an examination in a multiple-choice format will be given that will cover the entire programme with a total marking of 60 points.

A 70% passing rate of the assessment exam is needed to get the course certification.

  • Internet Access
  • Student Dashboard Login: Personal Username and Password

What is NLP?

Setting your goals

The pre-suppositions of NLP, which include:

  • The map is not the territory
  • You cannot not communicate
  • There is no failure, only feedback
  • Every behavior has a positive intent
  • People are much more than their behavior
  • Having choice is better than not having choice
  • People respond according to their map of the world
  • Modelling successful performance leads to excellence
  • The mind and body are interlinked and affect each other
  • If what you are doing is not working, do something different
  • The meaning of the communication is the response it elicits
  • Individuals have all the resources they need to achieve their desired outcomes


  • Use rapport in conversations and interactions with others
  • Understand situations from the other persons perspective
  • Use body language and the pace of communication to good effect
  • Feel at ease with your actions and what you are trying to achieve in life


  • Learn how to adapt your speech to help build rapport
  • Recognize buying strategies and adapt approaches to suit
  • Recognize others primary representation systems through language and eye accessing cues Actively use your senses: vision and sight, hearing and sound, feelings and touch, smell and aroma, and taste


  • Re-framing
  • Understanding our beliefs and drivers
  • Creating your own ‘Life Pizza’ to understand your goals


  • Being flexible in your approach to things, creating new perspectives
  • Understanding why you may interpret situations differently to others

Online Course
Online Test
Certificate of Completion from CPD, United Kingdom
Shipping cost of the certificate

Retake Test: US$60
Fee to Retake Your Test is US$60
If you pass your test, you will receive your Certificate from CPD with no additional cost.


  • Part 1: Interpersonal Skills
  • Part 2: Interpersonal Skills

Certified and Accredited by ICM (Institute of Commercial Management, United Kingdom) and CPD (Continuing Professional Development, United Kingdom).

ICM and CPD certifications mean your skills meet international requirements for company compliance programmes regarding continuing professional development.